What our Customers say...

Why SERVPRO Testimonials

Kurt Minson has been a blessing to have as a rep for SERVPRO. He always has a positive attitude, and is very knowledgeable about SERVPRO and how their process works to make people whole again. Kurt takes a genuine interest in people and their questions, and is always able to answer them in a way that is educating and letting you know things would be taken care of properly. A real joy to talk with.

SERVPRO has been a lifesaver for a remediation project we needed. Fast, prompt and professional. Actual costs were in line with the quote we were given and there were no surprises. Kurt Minson was our SERVPRO representative and he meshed nicely with our insurance company and adjuster, saving us a lot of out of pocket costs. Bill and Cindy, Chagrin Falls

Crew did a great job and were very polite.

Chris and his staff were professional, courteous, and thorough. They completed the job sooner than expected. Every aspect was explained in detail, and Chris was in constant contact to make sure there were no issues.

Good job! Despite being super busy, they worked me in.

At the completion of a Call Center referred loss, in which the customer's email address was obtained, a follow up survey is mailed to the customer by the SERVPRO National Call Center. 

Here is a wonderful survey SERVPRO of Southern Cuyahoga County received: 

What is the primary reason for the score you gave?

Fast and through completion of their work and helpful advice. Great service.

How likely is it that you would recommend SERVPRO to a friend or colleague?

10=Extremely likely

Our Field Technicians make all the difference!  Thank you to our customer!!